AI assistants and automation
A lead messages at 9pm on a Sunday and waits until Monday. Assistants answer instantly, and bring in a person only when one is actually needed.
Workflow digitisation.
Your admin lives in spreadsheets, email and WhatsApp. We move it into one place where the work is captured once and nothing gets retyped.
01 /Is this you
You may recognise some of this.
Signs it applies to you
- The same information is typed into two systems, or three
- Month end is a week of pulling numbers together
- The real state of things lives in one person's head
- A spreadsheet that started as a stopgap now runs something important
What we build
- One system where the work is captured where it happens
- Reporting that builds itself from what was captured
- Approvals and hand-offs that leave a record
- A trail of who did what and when, without anyone maintaining it
02 /How we approach it
We start with how the work actually moves
Not with the software. Before anything is built we read the workflow end to end, including the parts that embarrass you, because those are usually where the time goes.
Often the answer is smaller than expected. Sometimes it is a change to the process and no software at all, and we will say so.
Captured once, at the point it happens
The cost in most operating businesses is not the work. It is the second and third entry of the same information: a form filled in on site, rekeyed into a spreadsheet, then summarised into a report.
We build so the capture happens once, where the work is, and everything downstream reads from it. The reporting stops being a job.
You own it
The system is yours outright on handover. The code, the data, the documentation. No lock-in, no recurring subscription you cannot leave, and any competent developer could take it over tomorrow.
03 /The other three
Start here
Tell us the problem.
We'll tell you the simplest way to solve it. If it isn't worth building, we'll say that too.